These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “User,” “you,” or “your”) and SSSTARLIFT (“SSSTARLIFT,” “Company,” “we,” “our,” or “us”) governing your access to and use of our website, software, automation systems, messaging tools, AI features, reputation management services, marketing services, and all related products and services (collectively, the “Services”).
By accessing, purchasing, registering for, or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
If you do not agree to these Terms, you may not use the Services.
1. SERVICES
SSSTARLIFT provides software and marketing-related services including, but not limited to:
Review automation
Reputation management
Customer communication tools
SMS and email automation
Lead capture systems
AI-assisted workflows
Marketing automation
CRM integrations
Analytics and reporting
Customer engagement tools
Business growth consulting
SSSTARLIFT may modify, suspend, improve, or discontinue any portion of the Services at any time without liability or notice.
2. ELIGIBILITY
You represent and warrant that:
You are at least 18 years old
You have authority to bind the business or entity using the Services
All information submitted is accurate and current
Your use of the Services complies with all applicable laws and regulations
If you are using the Services on behalf of a company or organization, you agree to these Terms on behalf of that entity.
3. ACCOUNT RESPONSIBILITIES
You are responsible for:
Maintaining the confidentiality of your login credentials
Restricting access to your account
All activities conducted under your account
You agree to immediately notify SSSTARLIFT of any unauthorized access or suspected security breach.
SSSTARLIFT is not liable for losses resulting from unauthorized use of your account.
4. CLIENT COMPLIANCE OBLIGATIONS
You are solely responsible for ensuring your use of the Services complies with all applicable laws, including but not limited to:
TCPA
CAN-SPAM
FTC regulations
GDPR
CCPA
State privacy laws
Consumer protection laws
Advertising laws
Platform-specific policies
You agree that you are solely responsible for:
Obtaining proper customer consent
Maintaining consent records
Honoring unsubscribe requests
Customer communications
Data accuracy
Message content
Legal compliance
SSSTARLIFT does not provide legal advice or compliance guarantees.
5. PROHIBITED USES
You may not use the Services to:
Send spam or unsolicited communications
Generate fake reviews
Offer prohibited review incentives
Harass or abuse individuals
Violate third-party platform policies
Conduct illegal marketing practices
Transmit malicious software
Scrape unauthorized data
Engage in fraudulent activity
Circumvent security systems
Infringe intellectual property rights
We reserve the right to suspend or terminate accounts engaged in prohibited conduct.
6. THIRD-PARTY PLATFORMS
The Services may integrate with third-party platforms including:
Google
Meta/Facebook
Twilio
Stripe
Zapier
OpenAI
CRM providers
Email providers
Review platforms
SSSTARLIFT is not affiliated with or endorsed by these companies unless expressly stated.
We are not responsible for:
API failures
Platform outages
Policy changes
Suspensions
Data loss
Removed reviews
Algorithm changes
Third-party conduct
Your use of third-party services is governed by their respective terms and policies.
7. REVIEWS & REPUTATION MANAGEMENT DISCLAIMER
SSSTARLIFT does not guarantee:
Positive reviews
Review approval
Review publication
Review retention
Improved ratings
Increased rankings
Revenue growth
Lead generation
SEO improvements
Review platforms maintain sole discretion over moderation, visibility, and enforcement actions.
You acknowledge that:
Reviews may be removed
Accounts may be restricted
Rankings may fluctuate
Platform policies may change
SSSTARLIFT is not liable for any resulting damages or business losses.
8. FEES, BILLING & PAYMENTS
All fees are payable in advance unless otherwise agreed in writing.
You authorize SSSTARLIFT to:
Charge your payment method
Process recurring subscription payments
Collect applicable taxes and fees
Unless otherwise stated:
Fees are non-refundable
Partial billing periods are not prorated
Subscription obligations continue until canceled
Failure to pay may result in:
Suspension
Account termination
Collections activity
Legal enforcement
You are responsible for all collection costs, legal fees, and recovery expenses.
9. SUBSCRIPTION TERMS
Subscriptions automatically renew unless canceled prior to renewal.
You may cancel by providing written notice before your next billing cycle.
Cancellation:
Stops future renewals
Does not refund prior payments
Does not eliminate outstanding obligations
SSSTARLIFT may modify pricing with reasonable notice.
10. INTELLECTUAL PROPERTY
All SSSTARLIFT materials, including:
Software
Branding
Workflows
AI systems
Automation systems
Designs
Templates
Content
Code
Graphics
remain the exclusive property of SSSTARLIFT or its licensors.
No ownership rights are transferred to you.
You may not:
Copy
Reverse engineer
Redistribute
Resell
Modify
License
Exploit
the Services without written permission.
11. USER DATA & LICENSE
You retain ownership of your uploaded data.
You grant SSSTARLIFT a worldwide, non-exclusive license to:
Host
Process
Store
Analyze
Display
Transmit
your data solely for providing and improving the Services.
You represent and warrant that you possess all rights necessary to provide such data.
12. AI & AUTOMATION DISCLAIMER
Certain Services may utilize artificial intelligence, automation tools, and machine-generated outputs.
You acknowledge that:
AI outputs may contain inaccuracies
Automation may malfunction
Generated content should be independently reviewed
AI systems may evolve over time
SSSTARLIFT makes no warranties regarding:
Accuracy
Reliability
Performance
Compliance
Suitability of AI-generated content
Use of AI-generated content is at your own risk.
13. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of non-public business information disclosed during the relationship.
Confidential information does not include information that:
Is publicly available
Was lawfully obtained
Is independently developed
Must be disclosed by law
14. DISCLAIMER OF WARRANTIES
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SSSTARLIFT DISCLAIMS ALL WARRANTIES, INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY
RELIABILITY
UPTIME
PERFORMANCE
We do not warrant that:
Services will be uninterrupted
Errors will be corrected
Systems will be secure
Results will meet expectations
15. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
SSSTARLIFT SHALL NOT BE LIABLE FOR:
INDIRECT DAMAGES
INCIDENTAL DAMAGES
CONSEQUENTIAL DAMAGES
SPECIAL DAMAGES
PUNITIVE DAMAGES
LOSS OF PROFITS
LOSS OF REVENUE
LOSS OF DATA
BUSINESS INTERRUPTION
REPUTATIONAL HARM
REGARDLESS OF THE LEGAL THEORY ASSERTED.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID TO SSSTARLIFT DURING THE THIRTY (30) DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
16. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless SSSTARLIFT and its officers, employees, contractors, affiliates, licensors, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from:
Your use of the Services
Violations of law
Customer disputes
Platform policy violations
Regulatory investigations
User-generated content
Marketing practices
TCPA claims
CAN-SPAM claims
Privacy complaints
This obligation survives termination.
17. TERMINATION
SSSTARLIFT may suspend or terminate access immediately for:
Violations of these Terms
Nonpayment
Fraudulent activity
Excessive risk exposure
Abuse of the Services
Legal or regulatory concerns
Upon termination:
Access may be revoked immediately
Data may be deleted
Outstanding fees remain due
18. FORCE MAJEURE
SSSTARLIFT is not liable for delays or failures caused by events beyond reasonable control, including:
Internet outages
Government actions
Natural disasters
Cyberattacks
Labor disputes
Utility failures
Third-party outages
19. DISPUTE RESOLUTION & ARBITRATION
Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in Texas.
You waive:
Jury trial rights
Class action rights
Collective proceedings
Arbitration shall be conducted under applicable arbitration rules in the State of Texas.
20. GOVERNING LAW
These Terms shall be governed by the laws of the State of Texas without regard to conflict-of-law principles.
21. MODIFICATIONS
SSSTARLIFT may update these Terms at any time.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
22. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions remain fully enforceable.
23. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any applicable agreements, constitute the entire agreement between you and SSSTARLIFT.
THIS DOCUMENT IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL ADVICE.
YOU SHOULD CONSULT A LICENSED ATTORNEY TO REVIEW THESE TERMS FOR COMPLIANCE WITH APPLICABLE LAWS, INCLUDING PRIVACY, ADVERTISING, AND COMMUNICATION REGULATIONS.
